“The unavailability of quality data is a significant hurdle to progress.” – Salome Guchu.

In the era dominated by data and artificial intelligence, Generative AI has emerged as the latest buzzword across various industry segments. At the heart of Generative AI lies Large Language Models (LLM), which have attracted significant attention along with their associated challenges, hurdles, and misconceptions.

For potential data leaders, the success of LLMs and Gen AI is directly stuck to the quality of data gathered. As the need for AI is increasing, the need to have precise data for model development is also increasing. Having a comprehensive data strategy is also equally important. 

Ensuring data quality has been an age-old concept. However, with the proliferation of Generative AI services, the importance of data quality has significantly increased and therefore must be prioritized. This read is all about highlighting the importance of data quality, exploring the reasons behind it, and discussing the best strategies for maintaining it.

Generative AI – An Overview

Generative artificial intelligence (generative AI, GenAI, or GAI) can generate text, images, or other data using generative models, often in response to prompts. – Wikipedia

Generative AI offers sophisticated models that can generate images and content and mirror human creativity with neural networks, optimized algorithms, and training data. LLMs like ChatGPT, GPT-4, etc., play a pivotal role in the success of Gen AI models. These models involve many books, articles, and data from other sources. 

Generative AI isn’t just a technology or a business case — it is an integral part of a society where people and machines work together. Gen AI has been leveraging everyday chatbots and advanced applications with LLMs, and data quality is of prime importance for all of these. It creates content against the natural language requests and uses several techniques that persist to evolve.

An Interesting Read – Enterprise Generative AI – A Bright Future Ahead

Why is Data Quality an Integral Part of Gen AI Success?

Data is critical to any component of digital transformation, and so is the quality of data. With Gen AI rising high, the quality parameter is getting more importance over these years since Gen AI is now directly related to business decisions and important advancements. With questions asked to LLMs like ChatGPT, incorrect responses are generated known as AI hallucinations. 

It is important to reduce the occurrence of such AI hallucinations since it directly leads to inaccurate information, lowering the trust in Gen AI models. For this, businesses create their LLMs exclusively with their own data sets or import LLMs in a highly secure environment where proprietary data can be added. Be it either of these, ensuring the quality of data is critical. 

In case businesses are finetuning their AI models to suit their own needs, they must go by high-quality datasets for better decision-making and excelling in performance. Once there is a detailed understanding of data, it helps understand client needs with ease and efficacy. The entire AI lifecycle must have data at its core, ensuring proper approaches throughout the process to ensure quality standards. 

When data biases and hallucinations occur, incorrect responses and false patterns are created. The model starts going into too much detail to get the answers, where data accuracy may get hampered. This is where data structuring must be done with caution. The entire model creation process and the data outcomes must be checked properly for its results.

The LLM training may also go for a toss with bad-quality data since LLMs are trained on huge data sets collected from disparate sources. It is called noisy data since it disturbs the model’s work in creating meaningful content with assured quality. If the model is misbehaving in terms of data, it does not understand the inputs and hence generates inappropriate outputs. This can lead to user mistrust in information and in the Gen AI implementation.

Having bad-quality data directly hampers

• Reliability and accuracy with misleading results 
• Robustness of the AI model in real-world scenarios
• Ethical considerations in terms of maintaining ethical data sourcing
• Extended reach of data to a greater number of users in an organization
• Optimal performance of LLMs to avoid unresponsiveness or deliver incorrect responses
• Entry of enterprise-level information in the organization due to bad quality of data
• Effective implementation of Gen AI and its related functionalities to give out desired results 

Generative AI in Supply Chain Management – Garnering Optimistic Returns: A Good Read

How To Ensure Good Quality Data in Gen AI?

Here are some best practices that can ensure optimal quality of data while implementing Gen AI models:

• Follow a proactive approach by implementing data monitoring checks at the base level, which means the point of origin.
• Create an idealistic data background so the generated data is realistic and may not create a false output.
• Implement detailed data pre-processing checks like removing duplicity, checking grammar and spelling, detecting outliers, filtering low-quality data, etc.
• Go by a robust data governance framework that follows certain quality standards and approaches.
• Implement robust data-cleaning approaches to extract errors and noise from the datasets.
• Perform continuous monitoring and checking of data to rectify issues as soon they arrive for timely treatment.
• Prioritize data security and privacy to keep information sensitive and protected.
• Instil the importance of quality in your teams immediately through detailed training sessions and awareness programs.
• Implement the latest technologies to monitor data for accuracy and catch anomalies on time.
• Take into confidence the entire task force, from top management to end users, so that all the employees are in sync with the organizational objectives. 

Summing It Up

If you are a leader in the AI domain, ensuring good quality data is imperative. By adhering to that, you ensure a bright future, enhanced RoI, good performance, and reliability of your AI models. In the modern era of Gen AI, business and data leaders play an important role in landscaping AI-based applications. Implementing Gen AI isn’t sufficient; supporting it with high-end data quality is equally significant. 

At Ridgeant, we utilize contemporary technologies combined with robust cloud infrastructure to offer advanced Generative AI services. You can explore new frontiers of invention and efficiency with our innovative Generative AI services that embrace the future and transform today’s hurdles into tomorrow’s prospects.

Associate with us to leverage the goodness of Generative AI to its optimum!