Automated Housekeeping Auditing Of Properties In Hospitality
This automated housekeeping solution aims to save time and effort by automating housekeeping audits using AI image analysis.
- Technology : Artificial Intelligence, Machine Learning
- Industry : Hospitality
Business Objective
- Housekeeping in hospitality has many important roles to perform
- Good housekeeping plays a vital role in increasing customer satisfaction
- A cluttered and disorganized place can have adverse effects and cause dissatisfaction
- Automated self-auditing with AI-based tools to overcome everyday problems in property management
Solution
- AI-based self-auditing tool for automating housekeeping audits without manual inspection
- The proposed application compares the same images to determine the cleanliness and a well-maintained environment
- A self-audit is performed by comparing the input image with the base image of the same area
- Regular and consistent examination of core housekeeping tasks without spending much time and effort
Result
- Overcome challenges to managing housekeeping tasks of huge properties/hotels
- Displays changes in different colors by comparing score and threshold value
- Cost-effective, timely, and easy audit to identify areas of poor housekeeping
Benefits
- Effective housekeeping has a huge impact on customer satisfaction
- Automate audit functions and free human resources from a manual time-taking process of inspection
- Increased customer satisfaction and staff productivity
- Saves time, cost, and effort, making it easier to manage large accommodation area
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